shop.susannasivonen.com

How to order

There is two ways you can do your shopping in our online store – either by registering or without registration. Registration speeds up the order process. When you revisit our online store as a registered user to reorder, you do not need to fill in your address information with every order again. You can log in and then you choose your username (eg. Email) and password. In addition, you may wish to register for our newsletter recipient and receive offers and what is new in our online store among the first. We will handle all personal information in accordance with the Personal Data Act, and we will not disclose them to third parties. If you want to make your order without registering or signing in to your account, you will be asked to fill in the address- and delivery information when replacing the order.

You can explore the product range of the online store by browsing through categories or by product search. Clicking on the product name or picture you will find out more about the product. When you find a product you like, you can add the product conveniently to the shopping cart by pressing the Add to Cart -button. All prices include VAT at 24%, so the final price of a product is the one displayed next to each product.

You can view and change the contents of your shopping cart in top-right corner of the page. You can also continue to explore products and add them to your shopping cart at any time. When you are satisfied with your choice, and you want to place your order, click the Proceed to order – button in the shopping cart. Then you have entered to the order page. At this point, you still have the opportunity to make changes to your order. Also return for shopping is possible, when you click on the Back to shop -link.

Once you have verified your shopping cart, you can go to fill out the subscriber and address information. If you are a registered customer, your data will appear automatically. Nevertheless, please check your details in order to get the ordered products to the right address. It is important that you provide a valid email address and mobile phone number. It is necessary to provide your phone number in order to receive a text message notification when your parcel arrives. If you order will be delivered to a different address than your own, select a different recipient of the order and fill in the recipient’s information in the form.

After filling out the subscriber’s information, you can select the delivery method by clicking the most appropriate shipping method for you. Shipping costs shows in the context of shipping method (for more information, see TERMS AND MODES). Products and the shipping costs will be paid when placing the order. We have more than one payment option in use in our online store. You can choose the best suitable for you (for more information, see PAYMENT METHODS). Before confirming your order, please check once again through the order details. You will be asked to read and accept the Conditions. Confirm your order by pressing the Submit Order -button. You will now receive a confirmation of your order by email and a new notification when the product is packaged and shipped along with a link you can track your shipment with.